Professional Summary

IT professional of 5+ year experience with deep expertise in CRM development, data migration, system integration, and SaaS delivery. Proven ability to lead end-to-end projects, automate QA, and implement cloud and API integrations across diverse platforms. Skilled in translating complex business needs into scalable solutions, fostering innovation, collaboration, and continuous improvement. Passionate about driving digital transformation and delivering impactful consulting outcomes in dynamic environments.

Sabit Kadli

Sabit Kadli

Business Analyst | IT Consultant | Solution Architect

Melbourne, Victoria, Australia

Key Achievements

0
% Reduction in Call Handling Time
0
% Finance Team Efficiency Boost
0
% Reduction in Data Errors
0
% Increase in CRM User Adoption
0
Downtime During 300+ User Migration
0
% Operational Cost Reduction (Ongoing)

Technical Skills

Integration & APIs

  • RESTful API Development
  • DocuSign API
  • PropertyMe API
  • Kraken API
  • AWS EventBridge
  • Postman

Data & Analytics

  • SQL & Database Management
  • Tableau & PowerBI
  • SAP
  • Excel Advanced
  • Data Governance
  • ETL Processes

Technical Platforms

  • React.js (self-taught)
  • HTML, CSS, JavaScript
  • WebRTC
  • IP Telephony
  • Dialer Systems

Automation & AI

  • WorkFusion
  • UiPath
  • Blue Prism
  • ML-driven Personalization
  • RPA Implementation

Cloud & Architecture

  • AWS (EC2, S3, DynamoDB)
  • Azure
  • Google Cloud
  • System Integration Design

Business & Sales

  • B2B Sales
  • SMB Client Management
  • Customer Data Analysis
  • Solution Consulting

Professional Timeline

IT Consultant

Compare & Connect, Melbourne, Victoria, Australia

Jul 2024 – Aug 2025

  • Led technical design and data migration projects for 300+ users transitioning CRM and ops systems to cloud.
  • Delivery Lead for Broadband Comparison, integrating NBN and retailer APIs (KrakenAPI, Origin) and reduced sales talk time by 37%.
  • Executed data mapping, cleansing, and validation processes to ensure optimal quality.
  • Stakeholder engagement and data reconciliation efforts.
  • Architected system integrations and API workflows, linking CRM, telephony, and finance systems.
  • Implemented IT support system reducing helpdesk tickets by 30%.

IT Business Analyst (Data Migration & Automation Projects)

Compare & Connect, Melbourne, Victoria, Australia

Aug 2023 – Jul 2024

  • Genesys Cloud Administrator—designed, configured, and maintained IVR/call routing and integrations with in-house CRM.
  • Created comprehensive data migration documentation: mapping, reconciliation, validation reports.
  • Boosted productivity by 38% via system/data enhancements.
  • Assessed migration impacts, aligned technical solutions with business objectives.
  • Automated data entry, reducing time by 28% and improved accuracy.

Junior QA / Business Analyst

Compare & Connect, Melbourne, Victoria, Australia

Nov 2021 – Aug 2023

  • Led end-to-end data migration workstreams (operational efficiency, performance).
  • Automated QA processes, reducing manual effort by 40%.
  • Implemented cloud/API integrations for CRM, ERP and enterprise platforms.
  • Translated requirements into scalable solutions.
  • Delivered digital, consulting, and cloud transformation projects.

Information Technology Desktop Support

Axiom Technologies, Melbourne, Australia

Jul 2019 – Dec 2021

  • Comprehensive IT support across NBN offices.
  • Diagnosed/resolved OS, firewall, connectivity, and hardware issues.
  • Developed/deployed IT solutions—efficiency, productivity.
  • Streamlined processes, enhanced IT service delivery.
  • Employee training in IT best practices/troubleshooting.

Consumer Behaviour Analyst / Digital Insights Analyst

Finomena, Bangalore

Oct 2016 – Jun 2017

  • Identified market trends and created data points for machine learning.
  • Intense research to determine customer needs.
  • Delivered ML data points to automate operational processes.
  • Reported on customer trends.
  • Loan application analysis for ML automation, data security, credibility/eligibility.
  • Improved ML through better data point identification.

IT Consultant

PCOC, Bengaluru Area, India

Nov 2015 – Jul 2016

  • IT infra re-engineering—performance/reliability.
  • Security protocols, investigations, access controls.
  • Reports for non-IT stakeholders—storytelling, visualization.
  • Cybersecurity across email, web security, DLP.
  • Strategic IT ops to mitigate threats.

Master of Business Information Technology

RMIT University

2017 - 2019

  • Specialized in analytics, innovation, change management, and cybersecurity

Bachelor of Business Management

Jain University

2013 - 2016

  • Focus on Business Economics, Administration, and Strategic Planning

Get In Touch

Email: sabit.kadli@gmail.com
Phone: 0404 000 996
Location: Melbourne, Victoria, Australia
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