Sabit Kadli

Sabit Kadli

Business Analyst | IT Consultant | Solution Architect

Melbourne, Victoria, Australia

Key Achievements

0
% Reduction in Call Handling Time
0
% Finance Team Efficiency Boost
0
% Reduction in Data Errors
0
% Increase in CRM User Adoption
0
Downtime During 300+ User Migration
0
% Operational Cost Reduction (Ongoing)

Technical Skills

Integration & APIs

  • RESTful API Development
  • DocuSign API
  • PropertyMe API
  • Kraken API
  • AWS EventBridge
  • Postman

Data & Analytics

  • SQL & Database Management
  • Tableau & PowerBI
  • SAP
  • Excel Advanced
  • Data Governance
  • ETL Processes

Technical Platforms

  • React.js (self-taught)
  • HTML, CSS, JavaScript
  • WebRTC
  • IP Telephony
  • Dialer Systems

Automation & AI

  • WorkFusion
  • UiPath
  • Blue Prism
  • ML-driven Personalization
  • RPA Implementation

Cloud & Architecture

  • AWS (EC2, S3, DynamoDB)
  • Azure
  • Google Cloud
  • System Integration Design

Business & Sales

  • B2B Sales
  • SMB Client Management
  • Customer Data Analysis
  • Solution Consulting

Professional Timeline

IT Consultant

Residential Connections Pty Ltd

Jul 2024 - Present

  • Leading dialer platform upgrade reducing operational costs by 18%
  • Oversee API integrations (DocuSign, PropertyMe, Kraken)
  • Manage end-to-end technical project delivery
  • Facilitate AWS cloud solutions adoption

IT Business Analyst

Residential Connections Pty Ltd

Aug 2023 - Jul 2024

  • Led CRM upgrade with ZERO downtime for 300+ users
  • Reduced call handling time by 42%
  • Boosted finance team efficiency by 38%
  • Improved CRM user adoption by 25%

Junior QA / Business Analyst

Residential Connections Pty Ltd

Nov 2021 - Aug 2023

  • Reduced system processing time by 29%
  • Executed UAT testing for CRM upgrades
  • Maintained compliance documentation

IT Trainee

Residential Connections Pty Ltd

Jun 2021 - Nov 2021

  • Provided Tier 1/2 technical support
  • Supported telephony infrastructure (WebRTC)
  • Assisted in automation tool implementation

Master of Business Information Technology

RMIT University

2017 - 2019

Specialized in analytics, innovation, change management, and cybersecurity

Bachelor of Business Management

Jain University

2013 - 2016

Focus on Business Economics, Administration, and Strategic Planning

Get In Touch

Email: sabit.kadli@gmail.com
Phone: 0404 000 996
Location: Melbourne, Victoria, Australia
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